About Qii.AI

Where can I get help using Qii.AI?

We are known for our best in class customer service and for putting you, our valued customer, at the top of our priority list. Your dedicated account manager is available 24/7 by phone for an urgent request.

For questions, please email support@industrialskyworks.com.

Where is my data stored?

Qii.AI leverages cloud storage and security with IBM within the United States and within Canada. Region specific or on-premise storage is available on request.

How long does processing take?

Processing time varies depending on the size and type of your dataset. Typical datasets are processed within 8 hours.

Managing Your Account

How do I subscribe Qii.AI?

You can book a product demo with us to discuss the options.

During our product demo, we will go through the details on each of our packages and what features and data processing comes with each.

I have multiple users on my team. Are there packages available?

Qii.AI is designed to be used by teams and options have been designed to match our licenses. Please contact xinbo.zhang@industrialskyworks.com fr more details.

Qii Features

Do you have a user guide?

Yes, we do!

Qii studio user guide: Click Here

Qii connect user guide: Click Here

Qii edge user guide: Click Here

How do I know when my processing is complete?

You will receive an email notification that your inspection log is ready.

What happens if processing fails?

You’ll receive an email notification and our support team will work with you to identify and correct the problem, wherever possible.